Several times now, we have pulled up to hotels looking for a room (because we don’t book ahead when our plans are flexible) only to be told that they were full, or did not have the rooms we were looking for.  As a family of four, we need a family room.  Health and Safety would not allow them to permit kids to stay with their parents unless adequate beds are available.  Furthermore, most places in the UK still charge per person, even children (sometimes with discounts).  However, the chain hotels (mostly US-owned) will charge per room.[ad#ad-1]

I have been pleased, though, that when these hotels are full, they are extremely helpful to the stranded motorists.  The desk clerk will usually do one of two things: refer you to a local B&B that may have vacancies, or more often, they will actually get on the phone and call around for you.  I cannot tell how many times we’ve travelled overnight in the US and stopped at every exit to check the hotels.  So, I am very grateful when these clerks take the hassle out of driving needlessly in search of a bed.

Unlike in the US, you do not have large billboards advertising hotels/motels/B&Bs all over the place.  You have to look out for the brown signs with the beds on them, not knowing what you might get (reminds me of Vermont).  And you might not have these at every exit, so there is a lot of guesswork involved if you do not have your travel plans all worked out.

When we went to Holyhead this weekend, we ran into a wedding party that had booked up several hotels within a five mile radius.  We had set a time limit on driving, so we didn’t want to keep moving.  The hotel receptionist was extremely helpful, calling several places up and even calling back with questions, etc.  Her supervisor even printed up directions to one of the places.  Unfortunately, our daughters came in to use the toilets and wanted to stay.  So, after all that help, which I really appreciated, we ended up taking two rooms at the hotel to comply with Health and Safety regulations.  Unfortunately, it cost more than we wanted to spend.

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Car rentals can be very expensive in England.  It is even more so if you cannot drive a manual.  Most cars here are manuals.  They are cheaper to rent, as well as buy, because they are more readily available.  Some car rental companies do not carry many automatics, if at all.  So, if you can’t drive a manual, you should start learning now.

For those, like me, who cannot drive manuals and dread learning to, there are other considerations in renting that will impact their finances.  First, and foremost, is the insurance.  If you cannot prove that you have adequate insurance coverage (for their purposes), then you are required to purchase their insurance.  In addition, if something should happen, there is a high deductible (called excess) applied.  This deductible is added to your car rental until you return it claim-free.  You can also choose to pay an extra fee to reduce this deductible (or excess).  The terms were so confusing that we did not fully understand it at first.  Besides the basic car insurance that you pay for, you also must pay another insurance for Tire & Windshield.

The issue regarding fuel over here is similar to the US.  You either choose to pay for your gas upfront or refill it to the same level you took it out.  If you don’t return it at the same level, they charge you a small fee for refueling it.  The difference is that you don’t have to pay the maximum rate for fuel.  They just charge you their current fuel charge, which can be cheaper than what you’d find locally.  I know Hertz does something similar now.

When we’ve rented in the US, there never seems to be a major inspection of the car prior to you taking the car; but when it is returned, sometimes they look it over, other times you just park it up and leave.  that attitude varies over here.  Some places, you have someone going around the car quite thoroughly with you before they hand over the keys and they do the same when you return it.  Others, they just hand you the keys and expect you to look it over yourself.  It is your responsibility to report any damage to the car before you take it.  Otherwise, you may be expected to pay for it.

Whether you are visiting or staying, you will need your passport as proof of identity.  Some places (we know from our experience of Enterprise) will also require your flight details in order to confirm that you are only renting temporarily.  If you are staying, some places (again, Enterprise) will want proof that you are residing here – they will want two bills for this.  It made it difficult for us because we still didn’t have a place of residence and needed a car to rent.  We couldn’t prove that we were staying because we didn’t have any bills and we couldn’t prove that we were visiting because we didn’t have airline tickets.  They had no answer when we asked how we could rent a car so that we could get around and find a place to live.  Luckily, we had found another company that was not going to put us through that rigmarole.[ad#ad-1]

It’s best to use a credit card to reserve a car.  Using a debit will mean that they will take your money out first and return it later if you did not damage the car.  I find it more reassuring if they only take out money after the fact and you know how much they will take, rather than guessing whether they have returned your money.  Or, if you have cash on hand, that is even better.  Just remember that Discover is not accepted at most places in England.